Platinum Plan

The Biggest Virtual Office Plan We Offer!

Your Customised Workspace

Your Customised Workspace

The most luxurious plan we have! Receive all the benefits of The Business and Enterprise Plan along with some added bonuses. You will have access to a dedicated business phone number, even more use of professional meeting rooms, call answering service, and forwarding of messages received.

With the Platinum Plan, You Get:

With the Platinum Plan, You Get:

Business and Enterprise Plan PLUS the following
  • Use of professional meeting rooms – x2 hours per month

  • Professional and welcoming receptionist, for you and your visitors

  • Invitation to networking events and Thursday drinks

  • Use of Kitchen and complementary refreshments

  • Catering services available upon request

  • A dedicated local business telephone number with option of voicemail*

  • Friendly and professional call answering service using your business name*

  • Calls transferred to your mobile or nominated number



* Additional charges may apply

2-12+

2-12+

From

From

75/week

75/week

Get In Touch

Get In Touch

Love going here. The staff are so friendly and they make the place feel like home. So nice knowing that you are welcome and have a place to pop in as you go about your schedule. Great facilities too with massage chairs, amazing bathrooms, and a great look n feel

James C.

NZ’s Highest Rated Coworking Space

NZ’s Highest Rated Coworking Space

Love going here. The staff are so friendly and they make the place feel like home. So nice knowing that you are welcome and have a place to pop in as you go about your schedule. Great facilities too with massage chairs, amazing bathrooms, and a great look n feel

Love going here. The staff are so friendly and they make the place feel like home. So nice knowing that you are welcome and have a place to pop in as you go about your schedule. Great facilities too with massage chairs, amazing bathrooms, and a great look n feel

James C.

I absolutely love The Crate - Flexible Office Space! After 7 years of working from home, I feel like I'm in heaven here. The proximity to a gym next door is perfect. Working remotely, having my own space has been crucial for my work-life balance, and it has significantly improved since I joined.

I absolutely love The Crate - Flexible Office Space! After 7 years of working from home, I feel like I'm in heaven here. The proximity to a gym next door is perfect. Working remotely, having my own space has been crucial for my work-life balance, and it has significantly improved since I joined.

Steve Campbell

The Crate is amazing! 1000x better than working from home...plus I feel like I'm at my second home when I'm there. Love the team there.

The Crate is amazing! 1000x better than working from home...plus I feel like I'm at my second home when I'm there. Love the team there.

Jacque E.

FAQs

How do meeting room hours and discounts work for Platinum members?

Platinum plans include 4 hours of meeting room use per month.

  • Book rooms online via the web portal or app

  • Use your hours whenever you need

  • Once included hours are used, you’ll receive a 15% member discount on further bookings

How do meeting room hours and discounts work for Platinum members?

Platinum plans include 4 hours of meeting room use per month.

  • Book rooms online via the web portal or app

  • Use your hours whenever you need

  • Once included hours are used, you’ll receive a 15% member discount on further bookings

How does mail handling work?

Mail and courier handling follow the same process as our other Virtual Office plans:

  • text and email notification when items arrive

  • mail filed securely under your company name

  • courier parcels should ideally be collected within 1–2 business days (and can be held short-term if needed)

How does mail handling work?

Mail and courier handling follow the same process as our other Virtual Office plans:

  • text and email notification when items arrive

  • mail filed securely under your company name

  • courier parcels should ideally be collected within 1–2 business days (and can be held short-term if needed)

What “additional charges may apply,” and how do I avoid surprises?

Additional charges are limited and transparent. They may include:

  • a one-off setup fee if you require a dedicated phone line

  • ongoing phone line costs, billed separately

  • admin fees for forwarding or special handling requests

Nothing is charged without your approval first.

What “additional charges may apply,” and how do I avoid surprises?

Additional charges are limited and transparent. They may include:

  • a one-off setup fee if you require a dedicated phone line

  • ongoing phone line costs, billed separately

  • admin fees for forwarding or special handling requests

Nothing is charged without your approval first.

Can I transfer calls to multiple people, and can call routing be changed easily?

Yes. Calls can be transferred to multiple people if needed.

For simplicity, we usually recommend one primary contact, but routing can be adjusted to suit your setup. Talk to us, and we’ll configure it with you.

Can I transfer calls to multiple people, and can call routing be changed easily?

Yes. Calls can be transferred to multiple people if needed.

For simplicity, we usually recommend one primary contact, but routing can be adjusted to suit your setup. Talk to us, and we’ll configure it with you.

Can I follow a call script or FAQ when answering calls?

Yes — and we encourage it.

If you provide a call script or FAQ, our team will use it to answer common questions, capture caller details, and represent your business accurately.

Can I follow a call script or FAQ when answering calls?

Yes — and we encourage it.

If you provide a call script or FAQ, our team will use it to answer common questions, capture caller details, and represent your business accurately.

What are the phone answering hours, and what happens after hours?

Phone calls are answered 8:30 am–5:00 pm, Monday to Friday (excluding public holidays).

After hours, we can:

  • play a custom voicemail message recorded by our team on your behalf

  • set up call forwarding rules to other numbers at specific times (if required)

Messages are sent directly to your email so you can follow up.

What are the phone answering hours, and what happens after hours?

Phone calls are answered 8:30 am–5:00 pm, Monday to Friday (excluding public holidays).

After hours, we can:

  • play a custom voicemail message recorded by our team on your behalf

  • set up call forwarding rules to other numbers at specific times (if required)

Messages are sent directly to your email so you can follow up.

How do meeting room hours and discounts work for Platinum members?

Platinum plans include 4 hours of meeting room use per month.

  • Book rooms online via the web portal or app

  • Use your hours whenever you need

  • Once included hours are used, you’ll receive a 15% member discount on further bookings

How does mail handling work?

Mail and courier handling follow the same process as our other Virtual Office plans:

  • text and email notification when items arrive

  • mail filed securely under your company name

  • courier parcels should ideally be collected within 1–2 business days (and can be held short-term if needed)

What “additional charges may apply,” and how do I avoid surprises?

Additional charges are limited and transparent. They may include:

  • a one-off setup fee if you require a dedicated phone line

  • ongoing phone line costs, billed separately

  • admin fees for forwarding or special handling requests

Nothing is charged without your approval first.

Can I transfer calls to multiple people, and can call routing be changed easily?

Yes. Calls can be transferred to multiple people if needed.

For simplicity, we usually recommend one primary contact, but routing can be adjusted to suit your setup. Talk to us, and we’ll configure it with you.

Can I follow a call script or FAQ when answering calls?

Yes — and we encourage it.

If you provide a call script or FAQ, our team will use it to answer common questions, capture caller details, and represent your business accurately.

What are the phone answering hours, and what happens after hours?

Phone calls are answered 8:30 am–5:00 pm, Monday to Friday (excluding public holidays).

After hours, we can:

  • play a custom voicemail message recorded by our team on your behalf

  • set up call forwarding rules to other numbers at specific times (if required)

Messages are sent directly to your email so you can follow up.

  • Young female staff member standing at the reception desk at The Crate Hamilton.
  • Three people smiling at The Gathering event at The Crate Hamilton.
  • Men chatting and laughing at a social event in The Crate Albany–Rosedale business lounge.
  • Woman working on a laptop at the café area inside The Crate Hamilton.